Product passport
Your piece's identity.
Every Cassiel piece comes with a numbered passport. Enter the number or scan the QR code to open your piece's story and warranty.
Passport number
With the QR code
Point your phone camera at the QR code on the passport card; the page opens directly.
The QR code is on the passport card and on a label on a hidden side of the piece. Lost your card? Message us with your order number.
Verify a passport numberIn the passport
What you'll find.
- 01
Identity
Passport number, series and model, module layout.
- 02
Materials
Fabric code and name, wood type, leg and finish choice.
- 03
Production
Production date and the name of the craftsman who made it.
- 04
Warranty and care
Warranty start and end, a material-specific care guide, a shortcut to service requests.
Can't find your passport?
Message us with your order number, or from the phone the order was placed with, and we'll send your number.